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Product Q&A
Ask your questions. Share your answers.
Answers
Yes, a customer can request a rubber sole be put on their shoe as part of our Recrafting services in place of a standard leather sole, and vice versa.
Please feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Answers
The Maxfield style is a recraftable style; however, shoes with cracked or torn leather uppers or worn through linings usually cannot be Recrafted. If you are unsure if your shoes can be Recrafted, call Allen Edmonds Recrafting Consumer Service or bring them to any Allen Edmonds Company-Owned Retail Store; a sales associate will be able to evaluate your shoes. You can also send your shoes into the Recrafting department where they will be evaluated.
Learn more about Recrafting under our recrafting link here: http://www.allenedmonds.com/webapp/....
Please feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Answers
For the Maxfield in Chili Burnished Calf, we recommend Chili Heel and Sole Edge Dressing.
Please feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Answers
The standard width for men is the âDâ width. AAA, AA, A, B, and C widths are narrower while E, EE, and EEE widths are wider.
The best way to get a proper fit is to visit a master fitter in one of our retail stores. If this is not possible, keep in mind that products purchased on allenedmonds.com may be returned at any time, as long as the item is unused, accompanied by the packing slip. Trying the shoes on a carpeted surface will help prevent scuffing on the sole and keep the shoe in returnable condition.
Please feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Can I use my AE loyalty gift card and still take advantage of the sale prices that are posted?
Answers
Yes, you can use your card and still receive the sale prices.
Feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Answers
While all our leather sole shoes have a layer of cork under the insole to form to your foot over time, our Maxfield does not have an additional cushion insole.
The following link features our Orthotics line with removable cushioned footbeds: http://www.allenedmonds.com/aeonlin.... The Benton and Ashton are two of our most popular styles.
Feel free to contact us with any additional questions.
Allen Edmonds Customer Service
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