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Product Q&A
Ask your questions. Share your answers.
Answers
We do not recommend using our Spray Waterproofer for Suede, Nubuck, and Fabric Shoes by Allen Edmonds on calfskin styles like the Ashton. Instead, we recommend and offer waterproof Swims Overshoes which are a great way to protect your investments by allowing you to wear your favorite shoes regardless of weather conditions.
Please feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Answers
Yes, the Ashton is made in our Port Washington, Wisconsin factory and is eligible for our recrafting service.
Feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Answers
âSqueakingâ in a premium leather shoe is normally caused by two types of leather in the shoeâs construction rubbing together. For example, the outer leather on top of the Ashtonâs tongue rubbing against the leather lining on the underside of the shoeâs eyestays. This noise does not indicate a problem with the construction of the shoe; it is natural for two types of leathers which are layered upon one another to make noise. Applying a talcum powder can help to reduce this.
Feel free to contact us with any additional questions.
Allen Edmonds Customer Service
Thank you,
Jim
Answers
I would recommend going to an Allen Edmonds retail store, or an Allen Edmonds Dealer in your area, to be prossionally fit by one of our Master Fitters. Allen Edmonds manufactures their shoes on many different lasts. So depending on the last the shoe is manufactured on, will determine the size that you will need in that particular shoe.
Please feel free to contact us with any further questions.
I have a pair of Wilberts size 8D. I would assume I would need the same size in the Ashton?
Answers
While it is most common for sizes to be consistent across styles, the Ashton and the Wilbert are constructed on different Lasts which will give the shoes a slightly different fit and feel. The best way to ensure a proper fit is to visit an Allen Edmonds store to be fitted by one of our master fitters.
To learn more about Lasts, click on the "All About Lasts" link under "Shoes 101" in the webpage footer.
Shoes purchased on allenedmonds.com may be returned at any time, as long as the item is unused, accompanied by the packing slip and is part of our current catalog. Trying the shoes on a carpeted surface helps prevent scuffing to the soles and keeps the shoes returnable.
Feel free to contact us with any additional questions.
Allen Edmonds Customer Service
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