| Products purchased on allenedmonds.com may be returned at any time, as long as the item is unused, accompanied by the packing slip and is part of our current catalog.
Returning Items by Mail:
All orders placed on allenedmonds.com are shipped with a packing slip that includes a return form on the backside. On this return form, please complete all required fields, indicate the reason for your return and enclose it with the item in the original packaging. To ensure your package arrives safely, we recommend sending your return via UPS or Insured Parcel Post to the following address:
Allen Edmonds
E-Returns Department
201 East Seven Hills Road
Port Washington, WI 53074-0998 USA
International customers must mark the package "US Goods Returned" in the description box on the airway bill when returning product.
You will be notified of your credit/exchange by e-mail or mail, once we have received and processed your return. Please note shipping costs are not reimbursed.
Returning Items In Person:
You may also return products purchased through allenedmonds.com to any Allen Edmonds company-owned store. Be sure to bring along your packing slip and the original packaging.
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