To our Allen Edmonds community

As COVID-19 continues to impact us all, we wanted to share an update on how we are responding. As you may have seen, we have converted our Port Washington, Wisconsin, factory to make hospital masks this week. We are so thankful for the ingenuity of our manufacturing team and proud of their efforts to provide these much needed masks to protect hospital workers. We invite you to learn more about this story on our Instagram or Facebook page where we have been sharing their journey. We have also made the decision to continue the temporary closure of all our stores until further notice. Our decisions are driven by our commitment to the health and safety of our communities, our employees, and our customers. We realize that in this moment we have no greater responsibility than to do everything possible to keep people safe and appreciate your understanding.

We stand ready to serve you on and invite you to visit us there until we are able to safely reopen our local stores. Browse the new spring assortment for some inspiration or find our biggest savings of the season in our upcoming Anniversary Sale. Whatever the reason or need, we would love to serve you online! Also please know that we will, of course, honor returns beyond our normal return policy once we reopen our stores.

Together we will come through this moment. We miss seeing you in our stores but know we will be back soon. Please stay safe and continue to care for and support one another.

Our sincere thanks for being a valued customer,

Brad Adams
Senior Vice President, Allen Edmonds


Our customer service team will be available via phone at 1-877-817-7615 to provide service and to answer any questions you may have.