HAVE ADDITIONAL QUESTIONS?

For more answers to frequently asked questions, work directly with a member of our team and send us a message here or call us at 1-877-817-7615 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.

 

Allen Edmonds will not send any customer a check via mail.

 

Day Call Center Hours (CST)
Sunday CLOSED
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM

Have Questions About Recrafting?

Please reach out to us at recrafting@allenedmonds.com or call us at 1-877-495-5564.

 

Day Recrafting Call Center Hours (CST)
Sunday CLOSED
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday CLOSED

Our consumer care offices will be closed the following holidays:

  

Monday 6/20 -Juneteenth Observed

Monday 7/4 - Independence Day 

Thursday 11/24 – Thanksgiving Day

Monday 12/26 - Christmas Day Observed

Monday 1/2 – New Year’s Day Observed