HAVE ADDITIONAL QUESTIONS?
For more answers to frequently asked questions, work directly with a member of our team and send us a message here or call us at 1-877-817-7615 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.
Day | Call Center Hours (CST) |
Sunday | CLOSED |
Monday | 9:00 AM - 6:00 PM |
Tuesday | 9:00 AM - 6:00 PM |
Wednesday | 9:00 AM - 6:00 PM |
Thursday | 9:00 AM - 6:00 PM |
Friday | 9:00 AM - 6:00 PM |
Saturday | 10:00 AM - 5:00 PM |
Have Questions About Recrafting?
Please reach out to us at recrafting@allenedmonds.com or call us at 1-877-495-5564.
Day | Recrafting Call Center Hours (CST) |
Sunday | CLOSED |
Monday | 8:00 AM - 5:00 PM |
Tuesday | 8:00 AM - 5:00 PM |
Wednesday | 8:00 AM - 5:00 PM |
Thursday | 8:00 AM - 5:00 PM |
Friday | 8:00 AM - 2:00 PM |
Saturday | CLOSED |
Please Note: Our Recrafting Studio and Recraft Customer Service will be closed from December 20, 2024 through January 1, 2025.
Recrafts might be an additional 1-2 weeks dues to the factory being closed.
Orders received after December 1st may ship after the new year.
Our consumer care offices will be closed the following holidays in 2024:
Monday 2/19 - Presidents Day
Monday 5/27 - Memorial Day
Wednesday 6/19 - Juneteenth
Thursday 7/4 - Independence Day
Thursday 11/28 – Thanksgiving Day
Tuesday 12/24 - Christmas Eve
Wednesday 12/25 - Christmas Day
Tuesday 12/31 - New Years Eve
Wednesday 1/1 – New Year’s Day
In addition to the above our recraft offices will also be closed:
Monday 2/19 - Presidents Day
Monday 5/27 - Memorial Day
Wednesday 6/19 - Juneteenth
Thursday 7/4 - Independence Day
Monday 9/4 - Labor Day
Thursday 11/28 – Thanksgiving Day
Friday 11/29 - Day after Thanksgiving
Tuesday 12/24 - Christmas Eve
Wednesday 12/25 - Christmas Day
Tuesday 12/31 - New Years Eve
Wednesday 1/1 – New Year’s Day