For more answers to frequently asked questions, work directly with a member of our team and send us a message here or call us at 1-877-817-7615 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.


Allen Edmonds will not send any customer a check via mail.


Day Call Center Hours (CST)
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM

Have Questions About Recrafting?

Please reach out to us at recrafting@allenedmonds.com or call us at 1-877-495-5564.


Day Recrafting Call Center Hours (CST)
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday CLOSED