Port Washington Studio Recraft Services
Port Washington Studio Recraft Services
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RECRAFTING BY ALLEN EDMONDS

Beautiful design and exceptional craftsmanship define every style choice you make. You believe real shoes are meant to be worn. You are constantly moving forward, and your well-worn shoes are a testament to your journey.

With Recrafting, you can extend the life of your favorite shoes by entrusting them to an authentic Allen Edmonds craftsman. We will add life back into your footwear by using genuine Allen Edmonds materials so that you can get on with writing your story.


If you’re an Allen Edmonds Collector, log in before you checkout to receive a bonus reward for your customization order.

 

4 easy steps

1

Choose your package / service

2

Let's talk

3

You're in good hands

4

They look amazing!

DROP OFF

You can drop off your footwear at your local Allen Edmonds Store (and receive a $75 discount* on the spot for new shoes when you purchase a full-priced pair).

SHIP

To complete your order online, pick your recraft package below and links to a prepaid shipping label and packing slip will be sent via email after your purchase.

If you reside outside of the continental US, please use the International Order Form and include it with your shoes.*

EMAIL CONFIRMATION

You will receive an email confirmation when your order has been received by our craftsman. We will communicate any potential concerns or issues prior to beginning service.

From the moment we receive your footwear and you are subsequently notified:

REFINISHING OR HEEL SERVICE

Expect up to 3 weeks from the time we receive your footwear for a refinishing package or heel service.

FULL RECRAFTING PACKAGE

Expect up to 6 weeks from the time we receive your footwear for a full Recrafting package.

EMAIL CONFIRMATION

An email confirmation of shipment details with before and after photos are sent to you. Get excited – your Recrafted footwear is on its way home.



Collectors will receive their bonus reward within 72 hours of placing your recrafting order.

Download International Order Form

*Customers from outside the continental US are responsible for shipping their shoes. International customers: please use the carrier of your choice and complete the Commercial Invoice for customs clearance. Return shipping to AK, HI, PR and Canada is $20 per pair. International rates vary.

*$75 offer on a new full priced pair cannot be combined with other discounts.

We are unable to ship Recrafted footwear to certain International locations. Please contact our Recrafting department to confirm your shoes can be returned.

Choose a Recrafting Package

Prestige Recrafting Package
Prestige Recrafting Package $175.00

- BESTSELLER -

 

INCLUDES

  • Replacing heels, including both the toplifts and heel bases
  • Replacing the outsoles, leather welts and cork in-lays*
  • Refinishing and hand polishing the uppers
  • Replacing laces with a brand-new pair
  • Pair of cedar shoe trees to keep your footwear in top form
  • Flannel shoe bag for protection when traveling or storing your footwear
  • Tube of our speed polish to help you maintain the perfect shine
Standard Recrafting Package
Standard Recrafting Package $150.00

- BESTSELLER -

 

INCLUDES

  • Replacing heels, including both the toplifts and heel bases
  • Replacing the outsoles, leather welts and cork in-lays*
  • Refinishing and hand polishing the uppers
  • Replacing laces with a brand-new pair

 

Sneaker Recrafting Package
Sneaker Recrafting Package $100.00

INCLUDES

  • Replacing the outsoles
  • Refinishing and hand polishing the uppers
  • Replacing laces with a brand-new pair
Refinishing Service
Refinishing Service $50.00

INCLUDES

  • Refinished and Hand-Polished Uppers
Heel Service
Heel Service $50.00

INCLUDES

  • New Heel Bases
  • New Toplifts
  • Some rubber bottom footwear cannot be re-heeled. Othello is not eligible
Heels & Refinishing
Heels & Refinishing $90.00

INCLUDES

  • Heels & Refinishing

    *Discontinued sole styles will be replaced with the most similar current design

Please note: Sneaker recrafting package is only available on the following styles: Courtside Sneaker, Park Avenue Oxford Sneaker and Strand Oxford Sneaker. Other styles cannot be converted to a sneaker sole.

LEARN MORE

Allen Edmonds-Courtside Walnut Lifestyle-men's dress sneaker
Allen Edmonds-Courtside Walnut Lifestyle-men's dress sneaker
Our recrafting services have saved 500,000 pairs of shoes from landfills over the last ten years.
RECRAFTING you don’t have to say goodbye to your well-loved shoes; rather, you can continue your story by rebuilding them from the insole down, on their original last and reassembled using genuine Allen Edmonds craftsmanship. Our iconic styles are built on a 360° Goodyear Welt that provides uncompromising, lasting comfort and also enables our shoes to endure for years to come through our Recrafting service. Only our most skilled cobblers are entrusted to handle Recrafting your footwear.

Still Unsure?

RECRAFTING IS MORE ART THAN SCIENCE

At Allen Edmonds, we take pride in doing our very best in restoring your favorite footwear. Recrafting won’t make your shoes last forever; leather is an organic material that ages with time and eventually is unable to be restored properly. The longevity of your footwear is determined by how you use it, how you care for them, or if it has previously been serviced by other cobblers.

We can only recraft original Allen Edmonds footwear. Recrafting helps restore your Allen Edmonds footwear close to its original state, but there are some things we can’t correct. For example, we can’t change the original color or size, remove tears or blemishes, remove stains or deep scuffs, or rebuild entire sections of your footwear.

Frequently Asked Questions

getting started
Does Allen Edmonds recraft any brand of shoe?
No, Allen Edmonds only recrafts Allen Edmonds brand shoes.
Can you convert a dress shoe into a sneaker or a sneaker into a dress shoe?
Due to construction methods, we cannot convert a dress shoe and add a sneaker bottom or take a sneaker and welt a dress shoe sole.
Are all Allen Edmonds shoes recraftable?
Due to the construction methods used, not all Allen Edmonds shoes are able to be recrafted. If you are unsure whether your shoes are recraftable, contact our recrafting team at recrafting@allenedmonds.com or 1-877-495-5564 (Mon-Fri 7:00AM-5PM CST), to determine whether your shoes are able to be recrafted.
Are the insoles of my shoes replaced during the recrafting process?
If your shoes are constructed with removeable insoles, yes. However, most of our shoes are crafted with built-in insoles which we do not replace to preserve the unique imprint you've developed with your feet over the years.
Can Allen Edmonds repair my shoes that have damage to the leather upper?
Unfortunately, we are unable to repair or replace sections of the leather upper. Damaged sustained to the upper (i.e. cuts, deep scrapes, stains, torn leather, or “puppy chews”) is permanent. At this stage, we recommend investing in a new pair of Allen Edmonds.
I've already had a pair of shoes repaired by another cobbler. Can they still be recrafted?
Depends. Because the recrafting process is exclusive to Allen Edmonds, many cobblers do not have the correct tools to reconstruct our shoes, therefore they resort to using alternative methods of resoling (such as stitching through the insoles, or driving nails through the insoles) which prevents us from being able to disassemble the shoes. Our shoes are crafted with care, that's why there is no one better to care for them than an Allen Edmonds cobbler.
How do I know if my shoes are too beat up to be recrafted?
We always do our best to repair any Allen Edmonds shoe, however, there are some cases when we suggest purchasing a new pair of shoes. Shoes with cracked or torn leather uppers, cracked insoles, or worn through linings usually are beyond repair. If you are unsure if your shoes can be recrafted, contact our recrafting team at recrafting@allenedmonds.com or bring them to an Allen Edmonds retail store to have your shoes evaluated by an associate.
shipping
How should I ready my shoes for shipping?
Simply clear your shoes of any items you wish to be returned including shoe laces, orthotics or shoe trees as we are unable to return due to shipping restraints.
What if I send my shoes in to be recrafted and they cannot be recrafted?
While we do our best to recraft any pair of Allen Edmonds shoes, if for any reason we are not able to, we will gladly call you to provide an explanation and return your shoes to you free of charge.
When generating the FedEx shipping label, do I enter Allen Edmonds' address or my address?
Enter your complete return address, including a business name and/or suite number/apt number for the home address. This is the address the shoes will be returned to upon completion.
I'm sending from a residential address. What do I enter for Company Name?
If you wish to send your form to a commercial address, simply add the name of the company in the company field and enter your name in the contact field and complete the form.
What should I enter as the weight of the package?
You may leave that field blank as FedEx will determine the package weight.
communication/process
How do I know if my shoes were received by the Recrafting department?
You will receive an email 3 to 5 days after your shoes are delivered to us to inform that they have been received.
When can I expect to receive my recrafted shoes?
Please allow about 4 - 6 weeks from the time they are received for your shoes to be shipped back to you.
results
Are the wrinkles removed during recrafting?
Sometimes. During the recrafting process, the leather will be restretched over the last often times eliminating most superficial wrinkles. However, deeper wrinkles may still be visible.
How many times can I have a pair of shoes recrafted?
The longevity of your Allen Edmonds shoes greatly depends on how well they have been cared for. Typically, shoes with good leather uppers and interior lining are still able to receive recrafting services. Generally, we can Recraft a pair of shoes about 2 or 3 times maximum.
Are the before and after photos and video of actual recrafted shoes?
Yes. No trick photography was used in any of the media on our website. While individual results may vary slightly, we are committed to making sure your shoes are shipped back to you in as-close-to-new condition as possible.
Can I have a different sole put on?
Yes, you may opt to choose a different sole only as an upgrade to a recrafting package. Sole conversions cannot be added to any other service or ordered alone.
Can the color be changed?
Unfortunately, no. The leather color is determined during the tanning process and enhanced with finishing. Anything used to alter the color of an existing shoe would likely wear off with use.
What happens if my shoes are damaged during the recrafting process?
In the rare case that your shoes are damaged by us during the recrafting process and they do not pass our quality inspection standards, we will gladly offer you a replacement pair from our current collection of styles.